Monday, 16 April 2012

Twitter Tech Support: How Effective Is Tweeting a Tech Problem?

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April 16, 2012
Business News Daily
Our Top Stories
Twitter Tech Support: How Effective Is Tweeting a Tech Problem? Companies do answer customer support questions sent via Twitter. Here's how they handle it and how to be heard when you tweet your problem.
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Reconsidering Prepaid Cell Phones Analysis: A prepaid phone may be simply a stopgap, or a way around the high costs, two-year contractual handcuffs, and other difficulties of most current postpaid carriers.
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An 'Eazy' Way to Guard Your Privacy A new site called Priveazy aims to make protecting your data on Facebook and everywhere else simple and effective. It might well succeed.
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Raspberry Pi's $35 Linux PC Hits the Streets at Last Following a buying frenzy earlier this year, the first 10,000 units of the widely sought device are now arriving on buyers' doorsteps.
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RIM's Ex-Chief Aimed to Divorce BlackBerry Devices, Services CEO Jim Balsillie urged shifting the company from its dependence on BlackBerry hardware in favor of a future built as much on outsourcing data as selling devices, it is revealed.
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Refreshed MacBook Pros May Boast Retina Display Intel reveals that its Ivy Bridge CPU is built for Retina display computers, hinting that Apple's redesigned range of MacBook Pros will support the higher resolution used on the newest iPad.
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Internet Explorer, Windows Phone Due Updates This Year A leaked Microsoft roadmap reveals a 2013 launch target for Office 15, and other update plans and schedules.
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BlackBerry Still Beats Android on Security, Analysis Finds RIM's struggling BlackBerry remains the clear leader in mobile security with market share leader Android lagging badly, an analysis of the top four platforms reveals.
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Why Apple's eBook Pricing Defense Is Wrong Apple responded to DOJ antitrust accusations claiming it simply leveled the playing field against Amazon's virtual monopoly of the ebook industry. I disagree.
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Google Settles Gmail Trademark Dispute in Germany Google has obtained control of the Gmail trademark in Germany, according to the German trademark office, and the legal battle for the related domain name is also...
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EU Investigates UK Mobile Payments Plan Europe's competition watchdog has opened an in-depth investigation into plans by three British telecoms companies to create a joint “mobile wallet” venture.
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Software AG Buys Messaging Company My-Channels Software AG said Monday that it has acquired U.K. middleware company my-Channels, which develops low-latency messaging software that will be used to extend...
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UK Charges Teenager for Alleged Jamming of Anti-terrorist Hotline A 17-year-old arrested after a series of prank phones calls and denial-of-service attacks directed toward an anti-terrorist alert hotline was charged on...
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EU Asks for Help on Regulating the Internet of Things In an effort to stay head of the technology, the European Commission is calling for opinions on how to regulate wirelessly connected devices.
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Rackspace Puts OpenStack to Production Work In what will be one of the first large scale OpenStack commercial deployments, hosting company Rackspace is moving its server and other hosting services to the...
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10 Questions for EdgeCast CFO Mike Kleiman Name: Mike Kleiman
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