Tuesday, 3 April 2012

5 Annoying Help Desk Calls - And How to Banish Them

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April 3, 2012
Business News Daily
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5 Annoying Help Desk Calls - And How to Banish Them Free your help desk staff and empower your IT customers by eliminating these five all-too-common calls.
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BBC Three Months Behind on Olympics Intelligent Video Player The BBC is three months behind on procuring an intelligent video player that is set to be used throughout the Olympic Games this summer.
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How to Tell if Youre Caught in the Giant Global Payments Credit Card Fraud Here's some advice on how to cope with the possibility that your credit card information may be compromised.
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Look Who's Working on Linux Now: Microsoft A new Linux Foundation report details the biggest contributors to the free and open source OS.
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5 Websites for Cool Facebook Cover Photos Here's a look at some places to go to spruce up your Facebook cover photo, from themed stock images to collages using your personal Facebook photos.
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Global Payments Breach Raises Questions Questions remain over a computer intrusion at Global Payments Inc. that exposed data on at least 1.5 million credit and debit card holders.
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How to Fight Check Fraud Thanks to increasingly sophisticated technology and ongoing economic uncertainty, all types of fraud are flourishing today, including check fraud.
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The 'Angry Birds Space' Approach to Enterprise Mobile Apps Revenge, it turns out, is a dish best served on a smart phone.
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IT Must Change Security Strategies to Keep Up With Cybercriminals With an eye to the threat horizon several years out, organizations can no longer afford to leave responsibility for managing security risks at the door of the information security department.
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Mozilla Adds Vulnerable Java Plug-in Versions to Firefox Blocklist Mozilla has blacklisted unpatched versions of the Java plug-in from Firefox on Windows in order to protect its users from attacks that exploit known...
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Citrix Takes CloudStack to Apache, Abandons OpenStack Citrix has abandoned its Olympus OpenStack distribution and will focus instead on its open-source CloudStack operating system, which it has contributed as a...
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'Girls Around Me' Shows a Dark Side of Social Networks The makers of the mobile app Girls Around Me came under fire Monday for helping men to "stalk" unsuspecting women, but the incident also reveals how much we...
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HP Folio 13 Ultrabook, $800 BuyDig.com is selling the HP Folio 13 Ultrabook for only $800, with free shipping (with a mail-in rebate).
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Ice IX Malware Tricks Facebook Users Into Exposing Credit Card Details, Says Trusteer A new configuration of the Ice IX malware attempts to trick its victims into exposing their credit card details when they try to access their Facebook accounts...
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European Commission Opens Antitrust Investigation of Motorola Mobility Europe's top competition regulators have launched two antitrust investigations into Motorola Mobility.
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Adobe Releases Open Source Malware Classification Tool Adobe Systems has released a malware classification tool in order to help security incident first responders, malware analysts and security researchers more...
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Venture Capital No Longer Hates Us, Amazon.com's CTO Says When Amazon Web Services launched a few years ago, the venture capital community wasn't a big fan.
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IBM Releases DB2 Version 10, the First Big Upgrade in Four Years Sensing a change in the way customers store and analyze data, IBM has updated its flagship DB2 relational database management software to handle a wider range of...
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StorSimple Extends Portfolio of Cloud-connected Storage Appliances StorSimple has introduced four cloud-connected storage appliances that offer better performance and more local capacity, the company said on Tuesday.
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SAP Goes After SAS, IBM With Predictive Analytics Software SAP is hoping to stake out some turf in the predictive analytics software market with a new application, BusinessObjects Predictive Analysis software, which was...
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Watchdog to Examine Apple's 'Misleading' IPad Ads Apple describes the new iPad as being 4G capable, even though in many countries it isn't. The ASA is now looking into whether Apple's claim is misleading.
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Google Is Responsible for Misleading Ads, Australian Court Rules Google is responsible for misleading and deceptive ads that use the name of a company to direct traffic to a competitor's site, an Australian court ruled.
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Top Reviews on PCWorld.com
The Best Deals on Printer Ink Sick of getting gouged for ink? We did the math to figure out which printer manufacturers offer decent deals and which ones really stick it to you.
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Xerox Mobile Scanner: A Versatile Companion for Business Travelers Outfitted with an Eye-Fi SD Card, this lightweight portable scanner can wirelessly transmit JPG images and PDFs to computers, the Web, or your Android or iOS mobile device.
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Super Win Menu Puts All Your Programs in One Place Handy, if pricey, Super Win Menu eliminates all that tunneling through submenus required by the Windows Start Menu.
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Snagit 11 Adds New Tools to Its Bag of Screen (and Video) Capture Tricks Capture anything on your screen, including videos, with the best screen-capture program.
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