Wednesday, 30 November 2011

Get (or Give) Great Tech Support

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November 30, 2011
Hassle-Free PC
Get (or Give) Great Tech Support
Know the right questions to ask and info to provide when you need help--plus a great free service to help you support others from afar. - Rick Broida, PCWorld
More From Hassle-Free
Reader Q&A: Gmail Without Web Access, Too Much Security Readers ask if they can access Webmail without an Internet connection, and whether using multiple security apps is a problem--the answers are yes and yes.
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Fix-It Tips: Troubleshoot a BIOS Error, Create a Security First-Aid USB Drive That scary CMOS message probably has a quick fix; free tool helps you create a USB recovery drive.
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Reader Feedback: Taskbar Tip, Gmail Management, Antivirus Help Readers ask for help on managing Gmail messages and speeding up antivirus scans--plus offer a quick way to pin folders to the Windows taskbar.
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Software Tips From PCWorld.com
How to Use Special Characters in Twitter, Facebook, Gmail, and Google Chat
How Can I Help Family Members Fix Their PC Problems?
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Hassle-Free PC
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Software Reviews and Tips
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The Future of 3D Gaming Read the latest updates on the gaming revolution. Read more.
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Product Reviews
Barnes & Noble Nook Simple Touch
87
Pros Facile touchscreen interface; Easy-to-hold thanks to light weight and texture; Great software design Cons Physical buttons are stiff and too hard to press
Read Complete Review » Top E-Readers »
Apple iPad 2 with Wi-Fi 64GB
84
Pros Slimmer design with curved edges is easier to hold; Comparatively light at 1.3 pounds Cons Tediously slow to charge; Relies on PC link to iTunes for updates, backups
Read Complete Review » Top 10 Tablets »
Epson PictureMate Show PM 300
87
Pros Integrated digital frame; Very nice photo quality Cons Accepts only 4-by-6-inch paper; Somewhat limited layout options
Read Complete Review » Top 5 Snapshot Printers » Five Seriously Attractive Printers » Top Printers for Photos »
Get Big Savings When you Shop at PCWorld.com
Shop online at PCWorld.com, where you can compare product information, read trusted reviews, and find the best prices on consumer electronics.
Endpoint Protection v.12.0 Small Business Edition (Full Product, 10 Users)
Price: $187.90
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Antivirus 2012 (Full Product, 1 User)
Price: $14.00
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Top News on PCWorld.com
Free Software Activists to Take on Google With New Free Search Engine Free software activists have released a new peer-to-peer search engine to take on Google, Yahoo, Bing and others.
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15 Top Cyber Week Tech Deals Bargains continue online as retailers extend Cyber Monday deals during what is called Cyber Week.
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Top Reviews on PCWorld.com
Three 3-D Modeling Programs, From Free to Fancy: Blender, 3DCrafter, Poser Whether you're a designer, a coder, or new to 3-D, there's a program to help you draw models in three dimensions.
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DriverScanner Keeps Your Device Drivers Up-to-Date DriverScanner 2012 makes it easy to identify and update old drivers.
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Embiggen Review: Use Your Phone to Communicate Visually Embiggen makes creative use of your screen, and works very well for broadcasting messages.
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Finestra Manages Virtual Desktops With Panache Elegant, feature-rich virtual desktop manager Finestra works very well most of the time--and it's free/donationware.
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Downloads: Editor's Collection
Add-ins to Power Up Outlook

Outlook may be the most popular email client on the planet, but that doesn't mean it has every feature you need. It could use help in a lot of ways, including cutting through email overload, killing spam, integrating with social networking services, and more. Here's the good news: Downloadable add-ins can help you do all that and more. Here are a dozen downloads--many of them free--to transform Outlook from just another email client into a communications powerhouse.

--Preston Gralla

Browse DownloadsAntivirus & SecurityDesign & MultimediaUtilitiesGames Chat, Email, & the Web
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